What if you could carry a personal assistant with you, wherever you go? We have something for you which is pocket-friendly and free of cost. You might be using on-demand applications like Uber and Ola for transport. How about an on-demand app for hospitality and travel? Several studies have shown that there is a significant increase in the usage of mobile apps. Bringing businesses online and creating on-demand apps has changed the game.
If you’re looking to build a Concierge app, this is the best time to do that! Concierge services can be defined as activities performed by humans, now digitized. This means that everything would be streamlined and affordable. Professionals would do the work instead of travelers. For example Booking hotel rooms, dinner tables, arranging check-in and check-out, and such.
We at Auxano Global Services, a renowned Concierge app development company, are familiar with the latest technology to create futuristic apps. In this particular article, we are explaining the concierge app means, why it is right to invest in Concierge app development, top features, how to create your own concierge app, cost to create an app like concierge, and resources.
Why is Concierge app the right Investment?
Well, let’s just say that the time where travelers communicated with Concierges on call has passed. With the advent of technological advances, we have shifted to a digital era to offer extraordinary hospitality and services. This app would be a valuable investment because it is a blend of modern technology to fit today’s traveler’s needs.
The app is built to make intricate tasks easier and help both parties save time and extra effort. If you’re traveling, you will be freer and have time to see the place. You won’t have to wait to book your meals or reserve your dinner table in person. This would be tedious especially if there is a lot of crowds. Having a Concierge app helps the hotel build a personal relationship with the guests who turn out being loyal customers to the brand.
Why should you opt for a Concierge app?
Let’s say you don’t have an app to make online bookings. This means your hotel needs extra staff and tables to do those tasks manually. You will have to pay salaries increasing your budget. An app here can save all that extra money and give you an innovative and affordable solution.
2. Improving customer experience
You can add a feature to the app where guests will ask questions and receive a response immediately. We call this automate queries. This will help your brand establish a loyal relationship with the guests, causing them less stress.
How about earning more with the Concierge app? While the app will offer its regular features, you can monetize it by affiliating with a third-party vendor. This means your guests will be able to use a single app for multiple purposes rather than installing three different applications.
4. Attracting Gen Z
If we look at the statistics, most of the travelers are millennials. To attract the right audience, you need to be flexible and adapt to the changing times. A mobile app will eventually bring more customers to your hotel.
Top Features For Concierge App Development
This is a simple signup/login process when a customer installs the mobile app. To build a long-term relationship, it’s essential if we know the customer’s preferences beforehand. You can also sync social media instead of the manual form for quick registration.
The app will categorize everything to make things easier for the customer. He/she will immediately find a tab while searching for a specific service. Booking a service at a single tap is just bliss.
The main objective of our mobile app is to make the booking process simpler. Whether it’s reserving tables, meals, spa, rooms, or any other service; it should be done with a concrete process that is easy to follow. To attract more audience, you can add a small box which shows the additional benefits they would enjoy after booking a certain service from the hotel.
Payment Gateway options
Another crucial feature is to integrate multiple gateway options for the customer. A lot of times travelers like to make their payments beforehand and not carry much cash while traveling. Adding payment options like UPI, bank transfer or E-wallets offers more flexibility and increases the chances of people coming to your hotel.
Now, the conventional process is long and tiring. The receptionist would open the register or excel; find the name and then follow the due process. A concierge app would make the process much simpler. You can use the near-field technology for check-in since most of the big hotels have NFC locks.
How Much Does It Cost To Create A Concierge Application?
The development cost of any mobile application depends on several factors such as technology stack, OS platform, development time, number of resources, features integration, back-end development, and app UI designs. It’s very difficult to calculate the exact concierge app development cost without having app requirements. The rough cost of a concierge app development is around 60,000 USD to 80,000 USD and it will take over 1500 hours to develop such apps.
- Both (Cross-Platform)
- Native App Development
- Hybrid App Development
As mentioned above, the overall cost relies on a technology stack that includes app platform Back-end and front-end development. The basic technology advancements are listed below:
- Java, Kotlin
- MySQL Database
- Google Maps API
- Google Location Services API
- Proximity Beacon API
- Apple MapKit
- Core Location API
- Core NFC API
- MySQL Database
- Push Notification: Push.io, Twilio, Firebase
- Database – Mailchimp integration, MongoDB, Cassandra
- Payment Gateway – PayPal, Stripe, Braintree, eWallets
- Cloud Environment – Google, Azure, Amazon AWS
- Phone Verification – Nexmo, Twilio
- Real-time Analytics – Cisco, IBM, BigData, Hadoop
Also, the app development cost relies on third-party integration. App marketing and maintenance should also be considered in post app development costs. Overall, the concierge app development cost is around 60,000 USD to 80,000 USD. Let’s discuss your app requirement in detail with our experts to find out the exact concierge app development cost.
Work with Auxano Global Services
Now that you have a clear idea as to how a Concierge app would be the best choice for your brand, we have a team that can build your dream app. Auxano Global Services is one of the leading Concierge app development company in USA. We have worked with hotels globally to help them create a customized app that offers a seamless user experience. We use the latest tools and blend modern technology to ensure to deliver promising results. If you’re looking for a reliable and experienced team, get in touch now!
Frequently Asked Questions
1. What is a luxury concierge?
The word “concierge” coined from the French phrase “comte des cierges” which means a person who takes care of candles in medieval times. As the name implies, a concierge takes care of your client’s needs in order to reduce burden while traveling or any events.
2. Why invest in a concierge application?
The app is built to make intricate tasks easier and help both parties save time and extra effort. Having a Concierge app helps the hotel build a personal relationship with the guests who turn out being loyal customers to the brand.
3. What are the top Concierge applications worldwide?
There are many concierge applications available on the basis of different services. The top apps for concierge services are AppHotel, Priscilla, Hilton Honors, Marriott Hotels, and Alice.
4. What are the must-have features in a concierge app?
Apart from the easy user interface, a concierge app can have social media registration, quick and accurate search options, location tracing, easy booking, payment gateway, and auto check-in/check-out features.
5. Which is the best concierge app development company?
Auxano Global Services is a renowned concierge app development company in USA, having 8+ years of experience in app development. We have worked with hotels globally to help them create a customized app that offers a seamless user experience. We use the latest tools and blend modern technology to ensure to deliver promising results.
6. Where can I go for more information about concierge app development?